Dell @ LinuxWorld

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In this vlog, I preview Dell’s activites at next week’s LinuxWorld San Francisco, August 14 – 17.  Demos at the Dell booth will showcase virtualization via Redhat Xen, Novell ZENworks, VMWare and more.

Hot topics at this event: Virtualization and High Performance Computing.


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6 thoughts on “Dell @ LinuxWorld

  1. Judy’s presentation was a mixed bag. Primarily she was trying to sell us on Dells interest in and capability to migrate businesses to Dells hardware with standards based solutions, that always require the profitable support services contract. This part of her presentation doesn’t belong on a blog named direct2dell, which implies an open ear for the public to get their feedback to Dell.

    However, she also opened up a second message, which will be Dells presence at LinuxWorld, and the focus on virtualization. This is good.

    Why? Because it is not direct advertising like Ed’s Open Management video below, or Judy’s initial presentation opening telling us how Dell is #1 in market share with Linux (without explaining how or why) and #2 in the world. Then, as I mentioned, she starts selling systems migration services.

    Also, while virtualization is a hot topic, don’t you think after the T2300E proccessor debacle, in which Dell switched CPU’s with virtualization support for processors without it, and didn’t inform all their customers, that you might want to avoid throwing the word virtualization around so much?

    Again, your marketing/advertising people are missing what the public picks up on. If you want a blog to educate customers about your products, make one.  Don’t use the blog that is more often than not, considered to be part of your advocacy to consumers to throw sales pitches in our faces.

    Instead, use it to inform customers of activities at Dell that would effect them. Use it to seek feedback (as you have already) on new initiatives.

    Oh, and also.. please, please please work on the Quality Assurance testing in everything you do. For example, your streaming windows media files lose audio (at least for me on 3 out of 4 different systems) when using the cue slider in Windows Media Player 9 (which comes installed as a default on your Inspiron notebooks), to skip around the video as it plays to replay a point of interest.

    Rememeber Dell, in general, a blog is a dialogue. And people don’t appreciate having a sales pitch thrown at them every time they try to enter into a conversation with you.

    P.S.  Whoever did your video encoding should be allowed to redo it. The ratio during the encoding was off a bit and makes the video "look funny", in this case, a bit warped as it is stretched horizontally. It’s not horrible, but if you are going to represent your company as #1 in anything, you should show a higher level of professionalism, attention to detail, and yes.. I’ll say it.. perfectionism.

    And yes, I realize we all make mistakes. but as you’ve seen in this blog.. and across the net, the overall sentiment that is driving Dell to spent $100 million on improving support services and consumer opinion, there are just too many mistakes being made at Dell. So, right now, little things matter.

    -DL

  2. I think this even is going to be great. If I was going to be near there I would definitly attend.

    She looks like she is under a lot of stress. Her blinking and looking away repeatedly shows this. Maybe there is something you can do to help this.

  3. I’m looking for a laptop on which I will run Linux. On Dell’s web site, I configured a D600 (something), but could not get it to remove Windows XP. I called Dell’s sales and was told I had to take WinXP, paying the "Microsoft Tax". I refuse to do that. Some other vendor will get my laptop business.

    If Dell wants my business, I have to have the option of NOT taking Microsoft software in the deal. End of discussion.

  4. Lorenzo,

    I agree completely. Using a direct model should allow Dell to present customers with the options to include or leave out the options of their choice. No easily user-modifiable component should be forced on the customers wallet, especially if it’s software.

    -DL

  5. I have two most recent dell laptops, a Inspiron 640m and a Inspiron 9400 (bought 1 week ago). All of them shipped with broadcom 4400 ethernet card which is known for not working with xen (the best virtualization technology right now) for two years. I did not realize that until I bought those machines. After googling for a week and tried everything (from latest debian, to fedora), still can not get it to work. I can not find a single success story on the net about dell laptop can work with xen. So if you want to test the new exciting virtualization technology, don’t buy dell laptop.

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