Recently, folks like Slashdot and others reported that we are no longer offering extended warranties or CompleteCare on Ubuntu-based systems. User johnnyk submitted an idea on IdeaStorm asking us to bring back warranty options for these systems. The short answer—we will soon.
Here’s the deal: due to an ordering system glitch over the weekend, we inadvertently removed the extended warranty and CompleteCare options associated with Ubuntu systems from the configurator on Dell.com We’re working to get the issue resolved as quickly as possible. We expect to reinstate all extended warranty options and Complete Care service for the E1505n notebook later this afternoon. Any orders placed to date will ship with the warranty the customer ordered.
Update (6/8): My apologies for the oversight on my part. Just realized I never published the update.
On 6/6, we corrected the issue—since then, Linux customers can purchase
all three systems with up to a 4-year warranty and can opt for
CompleteCare as well.
Customers who ordered systems when the extended warranty and CompleteCare option weren’t available will have the opportunity to upgrade at original price. More details soon.