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Battery Recall Update

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As reported in a Dow Jones story yesterday, the battery recall rolls on. Data from earlier this week shows we’ve received about 150 million page hits on the battery recall site, well over 800,000 battery requests. A good percentage of those have also shipped to customers.

I’m still getting some general inquiries on how to proceed. The easiest way is for customers to use the www.dellbatteryprogram.com link, and follow those instructions. Additionally, for a guided walkthrough of the process, here’s a vlog of Ira Williams from the product group.


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For Linux users, you can access the Ogg Theora format of our vlog here.


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