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More Details on Dell’s Vista Upgrade Program

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So we’re all on the same page, Michelle Pearcy’s description of our Vista upgrade program was our first blog entry on the topic. This entry is the second.

 I wanted to apologize to several Direct2Dell readers like Tom, Neeraj, Steven Brown, Samantha Doyle and others who have experienced issues with the www.dellvistaupgrade.com site. For several of you, the site would not recognize your service tag number once you entered it in. We’ve since fixed the issue which should allow all customers who meet the eligibility requirements (see below) to register for their Vista upgrades. We will process all upgrade requests up to March 31, 2007.

Update: My apologies folks… wasn’t trying to mislead anyone here. The reality is that we’re still working through some issues with the www.dellvistaupgrade.com site. Performance of the site is slow as well due to the huge increase in traffic. Will share more details when I have them. LM

We expect to begin shipping upgrade kits to customers within the next couple of weeks. In addition to the Vista upgrade, customers will also receive a driver DVD that will contain drivers specific to their system. We’ll blog more about this in the near future.

Here’s a link to the FAQ from the Dell Vista Upgrade site, and here are the requirements as listed on that site:

Eligibility Requirements for Vista Upgrade

In order to be eligible for this program, you must have ordered an eligible Windows Vista Capable1
computer from Dell between October 26th, 2006 and March 15, 2007 with
Genuine Windows® XP Home Edition, Genuine Windows XP Media Center
Edition 2005 or Genuine Windows XP Professional pre-installed.

1Based on
currently available information from Microsoft. Requirements subject to
change. Since the operating system and drivers are not final at this
time, Windows Vista has not been tested on all user configurations.
Dell systems must be configured with a minimum of 512MB system memory
(RAM) for “Windows Vista Capable” designation. Systems which meet only
minimum requirements for the “Windows Vista Capable” designation will
not provide the full benefits of “Premium Ready,” including the Aero
interface. Some Dell systems may not meet the requirements for “Premium
Ready,” no matter the configuration.

Update: Forgot to include the list of eligible Dell systems in this post.

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