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Alan serves as SVP, Customer Advocacy at Dell EMC. In this role Alan develops programs and solutions for Dell’s customers in a global capacity. Dell is focused on helping our customers thrive. When you partner with Dell Technologies, we provide the transformational devices, processes and services needed to modernize your data center, drive progress, and set the pace in the digital business era. Alan’s two decades of experience, directly engaging with customers and partners, positions him to lead with a customer-first approach.
Prior to his current role, Alan most recently served as Vice President, Worldwide Channel, Global Support and Deployment Services. In this role, Alan was responsible for the worldwide design, strategy and development of Dell services for channel, distribution and retail.
Alan also served as the VP, Enterprise Solutions, Services Sales and Services Consulting. As a 17 year Dell veteran, Alan has experience in serving multiple customer segments and verticals. Prior to Dell, Alan worked in the financial and automotive sectors.
In addition, Alan personally believe it is incredibly important to create opportunities for as many people as possible and advocate on behalf of others. Alan proudly serves as an executive board member with Literacy Coalition of Central Texas and internally at Dell, Alan participates in MARC Leadership (Men Advocating for Real Change) in order to create a diverse and robust work environment.
When Alan is not working with customers and partners, he enjoys spending time with family and friends, staying active, exercising, getting outdoors as often as possible whether he is playing golf with his son, running with his wife or spending time on the water.
Alan holds a B.S. in Business Management from Arizona State University, W.P. Carey, School of Business.
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