Dell Whitepaper: Intel Responsiveness Technologies Setup Guide

Intel has recently introduced three new technologies—Intel Rapid Start, Intel Smart Response, and Intel Smart Connect. The XPS 13 Ultrabook is one the latest Dell machines to utilize these two of these technologies—Rapid Start and Smart Connect. With any new technology come questions and a learning curve. To assist getting you through … READ MORE

Bill Bivin April 13, 2012

IdeaStorm Recap 12/15/2010

It has been a month and a half since Bill J and I started working with the IdeaStorm community, and I wanted to take a moment to update you on what we have been up to so far. One of the first things we did was host a "town hall" … READ MORE

Bill Bivin December 15, 2010

Issue Fix: XPS M1330 CD Eject Freezes System

Thanks to Notebook Review user nexas for pointing out an issue with the XPS M1330. When a user presses the eject button on the optical drive, the system may hang for a few seconds. Dell Community Forum users like Vishnu M. issue reported this issue. We've identified the issue and … READ MORE

Bill Bivin May 8, 2008

Europe Vostro Keyboard Issue: What We’re Doing

Thanks to Flickr user Jake Gordon for alerting us to a problem with our Vostro 1310 and 1510 keyboard layout. He’s the one that influenced Engadget and other blogs like Wired to write about the issue. There is no way to say it… we made a mistake and want to … READ MORE

Bill Bivin May 8, 2008
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