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Why enterprise products still need a manual

When was the last time you referenced your smartphone’s manual? Does it even come with one? The key to a great experience, one that your customers will enthuse over, is an intuitive design. The gap between how you expect a product to work and how it does work … READ MORE

Jason Landry August 13, 2013

Ordering lunch and a Gigabit LAN access switch

It was during Mardi Gras when I realized how choices affect our decisions.  My best friend Tom and I were standing in line at a fast-food restaurant and the girl in front of us was stumped.  She looked up at the menu, with its vast array of heart-stopping … READ MORE

Jason Landry March 20, 2013
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