Digital Partnerships Are the Key to Success in Digital Age

The digital age has the capability to cause significant shifts in the technology industry, and it is already having an impact on business performance and customer experience. Organizations today are building robust digital partnerships and starting on digital journeys. Digital is the next wave in business transformation, and … READ MORE

Raman Sapra June 2, 2016

The Key to Creating Lasting Customer Relationships

A customer engages with your product or service in several stages and via various touch points. These stages and touch points could range from reading your product brochure, to interacting with a customer representative, or reading a review of your product on social media or buying it online. … READ MORE

Raman Sapra April 22, 2016

The Rules of the Road in Digital Transformation

We all know the tremendous potential of digital transformation. We also know that companies of all sizes and ventures are embarking on transformative projects in one form or another. In fact, technology investment related to digital transformation projects is expected to represent the majority of growth in IT­related … READ MORE

Raman Sapra January 18, 2016

Journey from Digital Competence to Digital Transformation

A central philosophy of Dell Digital Business Services is that the latest business cycle is driven by digital. Even though digital is primarily associated with customer experience, the concept of digital also takes into account new business models, enhanced employee engagement and enriched operational capabilities. Industry experience is … READ MORE

Raman Sapra October 28, 2015

Digital is in the DNA at Dell World 2015

Digital has always been in the DNA of Dell. Be it online commerce, social media or analytics, we have always been early adopters. It is therefore not surprising that Dell World 2015 offers numerous opportunities to discuss and share ideas on elements integral to digital, including Cloud, Big … READ MORE

Raman Sapra October 15, 2015
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