How was work today? New study reveals workforce trends today and the future

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By Dell

The way work is getting done is changing forever – but it’s not all changing the same as every industry and role has different technology and environment needs.  Job responsibilities are being met at home, at client locations, even in public spaces like coffee shops and public transportation – and even within the employer’s walls, the environment looks a lot different. Whether it’s having access to an entire set of company data and documents on a mobile device via the cloud or using a virtual desktop to actually bring the office desk experience with you—technology is constantly pushing the way we work to be more efficient and productive – for the employer it means better outputs, closer to the customer and pointing to a better bottom line and for the employee it means better work/life balance and satisfaction. Dell and Intel have commissioned TNS Global to undertake a global project to identify and explore key future trends and themes pertaining to the workplace and workforce, and in particular, the role that technology has played in their evolution. By uncovering these trends, Dell and Intel aim to provide a better understanding of how organizations and IT can support new work environments today and in years to come. The first study results were shared in 2011 and we’ve recently launched our 2014 report. A robust global study of nearly 5,000 workers in 12 countries and 9 industries, with inputs from 20+ industry experts broken into two parts.

The Workforce Perspective

A survey of 4,764 workers at small, medium and large companies worldwide from 12 countries, US, UK, France, Germany, Japan, Brazil, China, India, Russia, Turkey, UAE, and South Africa, in 9 industries, financial services, manufacturing, retail, media & entertainment, healthcare, education, government, public healthcare and public education. The workforce perspective report explores the following trends:

  • One Size Doesn’t Fit All
  • The Office Is King, but it’s a Jungle Too
  • The Productivity Debate: Office Workers vs. Remote Workers
  • Work Life Plus Personal Life = Life
  • The Secret to Happy Employees? Technology
  • The Future of Tech in the Workplace is Bright, But Not Fully Automated

Key Global Trends

Trend #1 The Office Is King, but it’s a Jungle Too: As employees conduct work in different locations, the office still seems to be holding strong as the primary place of work.

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Trend #2 The Productivity Debate: Office Workers vs. Remote Workers: Perceptions of at home workers are shifting as 52 percent of people believe that those working from home are just as productive or more productive than those in the office.

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Trend #3 The Secret to Happy Employees? Technology: One out of four employees globally report they are influenced by the technology provided to them at work and would consider taking a new position if provided better technology that helps them be more productive.

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Trend #4 The Future of Tech in the Workplace is Bright, But Not Fully Automated:

Employees are generally optimistic with the future of technology believing it will keep evolving and will provide different benefits and capabilities to the workforce, but will not fundamentally change the way in which people work today.

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Expert Insights

Insights from 20+ experts – including senior business and IT leaders, analysts, technologists, futurists and more for their thoughts on the results of The Workforce Perspective Report. Experts include:

  • U.S. — David Buchholz, Director of Enterprise Client Strategies at Intel Corporation
  • U.S. — Genevieve Bell, Director of User Experience at Intel Corporation
  • U.S. — Steve Lalla, Vice President & General Manager at Dell
  • U.S. — Bob O’Donnell, Founder & Chief Analyst at TECHnalysis Research
  • U.S. — Robin Raskin, Founder & CEO of Living in Digital Times
  • U.S. — Patricia Wallace, Senior Director of Information Technology at Johns Hopkins University
  • U.S. — Dorie Clark, Harvard Business Review & Forbes Magazine Contributor
  • U.S. — Geri Stengel, President & Strategic Planner Focused on Women & Technology
  • U.S. — Mark Crowley, Leadership Change Agent & Author of Lead from the Heart
  • U.S. — Dane Parker, Vice President, Global Facilities & EHS at Dell
  • U.S. — Jai Menon, Vice President of Research & Chief Research Officer at Dell
  • APAC — Susan Lim, Head of Workplace Strategy, Asia Pacific and Regional Director, Jones Lang LaSalle
  • China — Wouter Hofman, Senior Director Global Transformation Program at Philips International
  • France — Catherine Lejealle, Consumer Behavior, Mobility and Workplace Sociologist
  • Germany — Tim Cole, Internet, Management and Future Trends Author
  • India — Pallavi Shrivastava, Workplace Strategies Consultant & Behavioral Researcher
  • Russia — Yuri Ammosov, Director of Innovations at Analytical Center for the Government of Russia Federation
  • South Africa — Steven Ambrose, CEO of StrategyWorx
  • United Kingdom — Peter Thompson, Speaker, Author & Consultant on Future Work
  • UAE — Saeed Al Dhaeri, Technology Researcher & International Keynote Speaker
  • Turkey — Dr. Hakan Ercan, Professor of Economics & Consultant on Turkish Labor Markets
  • Brazil — Ricardo Massola, International Ergonomics Consultant

Explore global survey results

EMEA | United Kingdom | France | Germany

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