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IT Innovation with Dell Services and iPipeline Nets Industry Award for Erie Family Life Insurance


 Wouldn’t life be better if your insurance agent could focus on your specific goals without tackling a mountain of paperwork?

That’s what Erie Family Life Insurance (EFL), a subsidiary of Erie Insurance, is striving for, with Dell Services and iPipeline playing a significant role in helping them get there. You may remember last October we announced that our collaborative Straight-Through-Processing technology is helping EFL expedite the process for customers to electronically apply for and receive life insurance policies. The solution is geared toward eliminating expensive and time-consuming paper-based processes, producing 100% in-Good Order applications via iPipeline’s iGO e-App, and improving customer service by mapping field-by-field data from the e-app to Dell’s LifeSys™ life insurance administration and imaging system.

Today, I’m pleased to announce EFL was recognized by Celent, a research and consulting firm focused on IT in global financial services, as a 2012 “Model Insurer.“   The acknowledgment is a direct result of the collaborative work with Dell Services and  iPipeline to decrease processing costs while significantly improving the quality of life insurance application submissions. 

This is a tremendous honor for EFL and continues Dell’s outstanding track record of helping our insurance customers achieve a level of IT excellence that is recognized throughout the industry:

To learn more about how Dell Services can streamline your insurance policy processes, email me here.

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