That’s what Erie Family Life Insurance (EFL), a subsidiary of Erie Insurance, is striving for, with Dell Services and iPipeline playing a significant role in helping them get there. You may remember last October we announced that our collaborative Straight-Through-Processing technology is helping EFL expedite the process for customers to electronically apply for and receive life insurance policies. The solution is geared toward eliminating expensive and time-consuming paper-based processes, producing 100% in-Good Order applications via iPipeline’s iGO e-App, and improving customer service by mapping field-by-field data from the e-app to Dell’s LifeSys™ life insurance administration and imaging system.
Today, I’m pleased to announce EFL was recognized by Celent, a research and consulting firm focused on IT in global financial services, as a 2012 “Model Insurer.“ The acknowledgment is a direct result of the collaborative work with Dell Services and iPipeline to decrease processing costs while significantly improving the quality of life insurance application submissions.
This is a tremendous honor for EFL and continues Dell’s outstanding track record of helping our insurance customers achieve a level of IT excellence that is recognized throughout the industry:
- 2010 Celent Model Insurer Award with Erie Insurance
- 2008 Outsourcing Excellence Awards—Best First Steps with National Life Group
- 2007 Outsourcing Excellence Awards – Best Partnership with Old Mutual Financial Network
To learn more about how Dell Services can streamline your insurance policy processes, email me here.