System Requirements for Windows Vista

Last week, Microsoft announced that Windows Vista will be available for consumers on January 30. Earlier this month, they released final Vista code to manufacturers. Since we've received that code from Microsoft, we've initiated a 24×7 global effort to test our desktop and notebook computers. Unlike a “fixed” … READ MORE

Daniel Judd November 27, 2006

Information on Fake E-mails

In recent weeks, we’ve seen an increase in reports of spoof emails received by our customers. As the holiday shopping season gets underway, it’s likely that this trend will continue. Wanted to take a couple of minutes to let customers know more about the topic. Spoof e-mails (also … READ MORE

WW Customer Experience November 26, 2006

"Rebate Free" Holiday from Dell

With the traditional holiday shopping near, we wanted to share some news with you about our plans. We announced today that we’re simplifying the shopping experience by going “rebate free” across Dimension desktops, Inspiron notebooks and all other products and services that carry the Dell name. We know … READ MORE

Why Blu-ray?

Lots of folks are pumped about the Playstation 3 launch. Besides the gaming performance, Blu-ray Disc capability is part of the hype. Sony’s PS3 is one mainstream device that uses Blu-ray’s BD-ROM disc for its optical storage. Dell has been a member of the Blu-ray Disc Association since … READ MORE

XPS 700: 590 Chipset Revisited

Several Direct2Dell readers like Leonard, pointguard1122, Kevin and others have asked us to respond to pictures on a Dell Community Forum thread that shows the southbridge chip labeled as 570 SLI. Here’s what Bryan Del Rizzo, NVIDIA spokesperson, had to say: “The Dell XPS 700 and 710 desktop … READ MORE

Lionel Menchaca November 16, 2006

XPS 700 BIOS Update Coming Soon

It’s no secret that we continue to get questions from XPS 700 customers from the blog and on the Dell Community Forum. Sorry for the delay in getting details out for folks who have been asking. Later this month, Dell will introduce a BIOS update for XPS 700 … READ MORE

Lionel Menchaca November 15, 2006

Dell Gets a Second Life

Recently, there’s been lots of media coverage on the growth of Second Life from outlets like Fortune, BusinessWeek and CNN. If you’re not familiar with it, Second Life is a virtual 3-D world inhabited by millions of residents. It’s current population of almost 1.4 million inhabitants makes it … READ MORE

Lionel Menchaca November 14, 2006

Quad-Core Servers and Workstations

Last week, we transitioned several of our two-socket servers and workstations over to new quad-core processor technology. This transition affects several of our two-socket tower and rack servers, our PowerEdge 1955 blade servers, and our entire Precision workstation desktop lineup. In this vlog, Jay Parker and Daniel Bounds … READ MORE

Lionel Menchaca November 13, 2006

Learning from the Past

Jeff Jarvis asked a good question on our call this morning: “What has Dell learned from its interactions with blogs?” Here’s his post on the topic. Wanted to close the loop on this because we’ve learned a lot. Our policy in the past may have been “look, don’t … READ MORE

Lionel Menchaca November 9, 2006

Dell’s External Blog Policy

Today, with the Word of Mouth Marketing Association (WOMMA)  we’re announcing our external blog policy that calls for all of our employees who are speaking online on behalf of Dell to communicate in a transparent, accurate and ethical manner. What does this amount to?  That we’re serious about … READ MORE

Lionel Menchaca November 9, 2006
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