Latitude XT Pricing


First off, thanks to everyone for your insights on this product.  It's a product that lots of us have put effort into and we're happy bring it to market. Since last week, we've gotten over 150 comments from Direct2Dell readers. Much of that feedback involves pricing. The same is true for in the blogosphere. jkOntheRun's James Kendrick mentioned that our starting price was high. So did Larry Dignan from Between the Lines. Kudos to Crunchgear for the best headline on the topic.

So here's what I have to say on the issue. Probably the most important thing to note about tablet PCs is that we are talking about cutting-edge technology here.  If we just released the exact same technology as our competitors, we would be missing opportunities to drive this market to the next level – and this is an opportunity we did not want to miss.  The result is that our product does carry a slight premium to our competition (emphasis on the word "slight").

We believe that when you take a look at like-to-like configurations AND the incremental technology (that customers have overwhelming told us they want to have), the value equation for the Latitude XT far exceeds that of competitive systems.

We performed a price and feature compare with the Latitude XT, the HP 2710p and the Lenovo X61t.  Overall, what I found was that when you adjust for non-standard features such as Dell's standard 3 year standard warranty, the overall price delta was between 8-13%.  And while this amount is not trivial, the Latitude XT more that makes up for the difference with additional features customers have told us matter most to them.  I have summarized some of these in the table below:

Like I mentioned before, capacitive touch is key. While both Dell and Lenovo offer touch capabilities, it's all about the technology.  Dell outperforms Lenovo in customer preference testing, response times and outshines the X61t with our responsive digitizer providing a more accurate experience with fewer false touches and greater durability.

One of the advantages of bringing a product to market after the competition is tapping into how customers use and value the product.  Aspects like brightness touch capabilities and weight can really make a difference in real-world environments (hospitals, classrooms, sales engagements, etc.).  That's why Dell took great pains to design a system that addresses these key pain points.

You can expect future threads and videos coming out in the near future to further explain and show how the Dell Latitude XT is the new standard for tablet computing.  In the meantime, we've also posted more information at

Please keep the feedback coming.

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  • Anonymous

    I think the comparisons you quote is spin

    If you are inviting sensible comments please treat us with some respect

    I think your choice not to compare HDDs and CPUs makes your comparison unsound – and as a secondary point there is no excuse for Dell not being competitive on these commodity components

  • Anonymous

    I was happy to see the introduction of the XT; it’s been a long time coming.  The problem with it is that it seems to have been designed by a committee, who couldn’t turn anything down.  DLV screen? Yea, we got it.  Pen in? Yea, we got it.  Touch in? Yea, we go it.  Keyboard? Yea, we got it.  Touch pad? Yea we got it.  Eraserhead? YEa we got it.  Clamshell screen? Yea we got it.  Works closed? Yea, we got it.  The problem with a design approach that can’t define itself is, first, it becomes over-priced, and second, it becomes ineffective.  Notice that the graphics are second-rate, the note-taking is ineffective, the usability with a closed screen suffers.

    Instead, Dell needs a real innovative tablet.  One, iPhone-style screen, with the very best ink-recognition technology; first-class shotgun-type mikes and zooming lenses for audio and video recording in real seminars and real meetings.  Let the mouse, keyboard and touchpad go; give it a high-powered graphics system, a physics chip for modeling and a hardware accelerator for speech recognition.  Set it up for multiple screens when in the office; let the keyboard and mouse be bluetooth.   Such a computer wouldn’t need a complicated hinge or controls, it could be mechanically simple while retaining the underlying power that a real computer needs.

  • Anonymous

    I too was waiting anxiously for the specs and price on the latitude tablet, and was also disappointed at what was finally released. The system just isn’t powerful enough, and costs twice as much as it should, for what you get. I would take the X61 over this system, as you get the wacom pen technology, plus some decent hardware specs. The fraction of weight difference between the two just doesn’t seem like enough. If you could bring the weight down to 3 lbs or less, then the price premium might start to make more sense.

  • Anonymous

    as a graphic designer I was looking forward to the release of this tablet pc, though now I realize the pressure sensibility probably ain’t good enough, and the touch feature won’t make up for that weakness.

    but on the bright side, it’ll make the iTablet look like a bargain if it ever comes out.

  • Anonymous

    I think Dell is mistaken if they think the minimal differences between the XT and competitive products can command the huge premium they’re asking for. I’ve been using tablet PCs for four years. I’ve been ready for my next upgrade for almost a year now and was waiting for the XT to come out before making a decision. After configuring one the Dell site and seeing the astronomical price relative to other products I gave up on it. I’d rather pay a lot less for an “almost as good” product from a player with a track record like Lenovo. The XT price would have to be $1000 lower than it is for a reasonably configured model before I’d change my mind. My guess is the product managers for the XT made some bad assumptions about the market and they’re going to have a very hard time selling it.

    By the way, as far as I’m concerned a future capability (like dual touch) has no value whatsoever until you can actually use it. I would never pay for the promise of a feature.

  • Anonymous

    Poor explanation, Dell.

    Your market research somehow missed that the reason that everyone was excited that Dell was releasing a tablet was we expected that tablet pcs would FINALLY not command a ridiculous price premium. 

    And other things still confuse me… why start out with a 1.06GHz Core Solo when the faster Core Duo is only $60 more???? Why are you nickel-and-diming on a $2500 product???

    Boggles the mind, really.  Talk about dropping the ball.

  • Anonymous

    You know where you should have gone?


    $700 starting price and placed in the Home and Home Office store. Get people to buy into this since you would be one of the few companies that could get a Tablet PC in the public eye, and get droves of people to buy this. Superior sales will get people working on Multi-touch applications, stat. Dell puts a smile on and the world goes on.


    You know what happened?


    The starting price is MUCH too high. Virtually no notebooks are sold anymore with single-core processors, yours not only does but charges 3 times as much as most people would pay. You incorporate other weak, old technology in the name of weight and battery life. Configure this nicely and you’re looking at a big fat $4,000+ bill. For Pete’s sake I could get a thin and light Voodoo notebook for that. Sure I wouldn’t get a tablet but its a VOODOO! Which is synomymous with HORRENDOUSLY EXPENSIVE! Nicely equipped X61T’s are ~$2500, and that is MUCH more than a 8-13% difference.


    Try marketing this to students? Too expensive. Try marketing this to medical professionals/ people who work outside? No good – these people wear gloves in the workplace, where capacitive touchscreens are WORTHLESS.

    You should have stuck with a Wacom digitizer, which oh by the way has more pressure levels and better software support, and a resistive touch screen. Nobody is going to try to write with their index finger! Touch capabilities are primarily for exiting screens, clicking links, dragging scroll bars, etc. which do not require the kind of accuracy that a capacitive touchscreen offers.That’s what the pen is for! Plus, who cares about multi-touch? There are ZERO applications available that have any merit that take advantage of multi-touch, and nobody is going to develop for a platform that nobody owns! Its going to be even WORSE than trying to get game developers to develop for the Ageia PhysX card!


    Good bye, Dell. This summer, I’m getting an Apple Tablet if that comes in at either MacWorld or WWDC – and if it doesn’t, I’ll be getting a Lenovo tablet. Who knows? The X70t may come out, which could *gasp* include a Penryn processor and high-resolution displays with touch/multi-touch! Maybe it could even have a super-light power adapter too! 

  • Anonymous

    Frankly, I am dumbfounded and appalled by Dell’s late late late first entry into the TPC game. I’m dumbfounded by the wacky specs (1GHz Core Solo base CPU? 1.8″ HDDs? A 1GB SODIMM trapped inside forever preventing dual channel with 4GB set up? Really? Really really?), and appalled by the price and arrogance.

    And don’t tell me that the capacitive touch makes up for the difference. It’s cute how you are encouraged to rub your fingerprints all over the thing like you were finger painting back in kindergarden, but when kids go to bed and adults go to work, they use their active digitizer pens. And with the pen, the N-Trig is no better than the Wacom in specs and far worse in software support.

    Maybe if this was 5 years later and it’s Dell’s 4th gen device and Windows 7 has multi-touch features coming out of it’s yin yang, fine, you may have something. But this is 2007 and it’s Dell’s very first TPC. Have some freakin’ humility and price this thing like a sane corporation, will ya?

  • Anonymous

    I think that most everyone agrees that it is a good system, a very good system, just not good enough given the price.

     As a side note, this doesn’t look properly set up for a left hander, I could be wrong on this given that I have not used it, none the less it’s something to think about.

  • Anonymous

    Come on, Dell, you can’t even believe yourself that these extremly small advantages over the competition justify this price. Believe it or not: Your pricing is far too high and you are not gonna change that by posting such ridiculous blog posts outlining minor features that are absolutely negligible. This is so poor!

    Apple/Lenovo/HP/Toshiba: Here I come!   DELL: Get happy with your capacitive touch. Maybe one day you will realise that this is just the wrong strategy for a newcomer to enter the market!

  • Anonymous

    I try not to be rude, but price your tablet 2500 dollars and up, ARE YOU OUT OF YOUR MIND ?

  • Anonymous

    I’ve been a loyal buyer of Dell laptops for years — I’m currently on my third one, if I’m correct, a five-year old Latitude C400 that needs replacing.  I had been planning to buy a D410 when I heard that Dell was coming out with a tablet PC in 2007, so I decided to wait for that. 

     But $2,500 is just exhorbitant.  I don’t doubt that the machine is well built and innovative, but it seems that the x61 offers comparable, “almost as good” specs for about $1,500.  That’s not a “slight” premium you’re charging — it’s a premium of 67%!  Which is just out of the price range of all most the most affluent consumers

     I’ve invested so much time and energy into learning about tablet PCs that at this point, I’m inclined to go for the x61, rather than the conventional Latitude D420/430 notebook.

  • Anonymous

    Why is there no comparison of CPU speed? HDD speed? Pressure levels?

    The competition far outshines you in these categories. 

    Furthermore, why do you never compare the quality of Lenovo’s Wacom pen to the quality of your N-Trig pen? You only compare the tocuh capabilities, which frankly are a secondar feature…the pen is what matters. Is the N-Trig pen experience inferior?

    Slight? I priced out your product with a 1.2 ghz CPU, a 5,400 rpm HDD, the media base, four cell battery, draft-n wireless, Bluetooth, and Windows Vista Business. The total is $3,233.

    I then priced out an x61t from Lenovo for $1,760. The Lenovo has Windows Vista Ultimate, an eight cell battery, the same wireless options (including Bluetooth) a 1.6 ghz processor, a 7,200 rpm HDD and the same amount of RAM.

    That’s a difference of almost $1,500. I could almost buy two Lenovos! Even if I got a better warranty on the Lenovo it would still be less!

    Slight? Do you think we’re stupid? Do you think just because you say something and make fancy (but meaningless/incomplete) graphs that we’re just going to believe you?

    This condescending blog post is the icing on the cake. Goodbye Dell. You’ve lost a lot of loyal customers with your handling of this product.

  • Anonymous

    Thanks for the info Glenn and I look foreward to future updates. 

  • Anonymous

    Oh and one more thing…

    The biggest complaint people have about tablets, and the reason they haven’t caught on is not their size, it’s their price. Wow…your product is two tenths and inch thinner and two tenths a pound lighter. There is not a substantial difference. If you actually listened to everyone you would realize that PRICE is the issue.

    Your tablet is no better or worse than the competitions. I can’t believe I wasted so much time waiting for this lame system.

  • Anonymous

    I’ve taken some time to check out the configurations and pricing of the XT vs X61t and here is what I found.


    Latitude XT
    Date & Time: December 18,2007 10:59 AM CST
    Latitude XT Qty    1  
      Intel® Core™ 2 Duo ULV U7600 (1.20GHz, 533Mhz), DLV LCD, Genuine Windows Vista® Ultimate, with media Unit Price   $3,144.00  
    Catalog Number:  5 MLB196
     Module  Description Show Details
    Latitude XT Intel® Core™ 2 Duo ULV U7600 (1.20GHz, 533Mhz), DLV LCD
    Operating Systems Genuine Windows Vista® Ultimate, with media
    Memory 2.0GB DDR2-667 SDRAM, (1GB Integrated) 2 DIMMs
    Internal Keyboard Internal English Keyboard
    Graphics ATI® Integrated Graphics Radeon Xpress 1250
    Hard Drives 120GB Hard Drive, 8MM, 5400RPM
    Floppy Drive No Floppy Drive
    AC Adapter 45 Watt AC Adapter
    Primary External Optical Drive Options D-Bay plus 24X CD-RW/DVD w/ Roxio Creator and Cyberlink PowerDVD™
    Wireless LAN (802.11) Dell Wireless™ 1490 802.11a/g Dual-band Mini Card
    System Documentation Resource DVD, Quick Reference Guide and Tablet Features Guide
    Batteries 6 Cell Primary Battery
    Services 3 Year Limited Warranty plus 3 Year NBD On-Site Service
    Processor Branding Intel Core Solo Processor
    OS Branding Vista Premium Label
    Remove –>7764CTO–> ThinkPad X61 Tablet Series 1 Yr Depot Warranty

    Ships within 2-3 weeks** $1,674.40
    Intel® Core™ 2 Duo L7500 LV (1.6GHz, 4MB L2, 800MHz FSB)[1]
    Genuine Windows Vista Ultimate[12]
    12.1″ MultiView + MultiTouch WVA XGA TFT, 2×3 UltraConnect II antenna
    2 GB PC2-5300 DDR2 SDRAM 667MHz SODIMM Memory (2 DIMM)[8]
    160GB Hard Disk Drive, 5400rpm with Disk Encryption[4]
    CD-RW/DVD-ROM Combo 24X/24X/24X/8X Max, Ultrabay Slim[5]
    Intel PRO/Wireless 3945ABG[10]
    ThinkPad X60 Tablet 8 Cell Li-Ion Battery[60]
    7764: Express – 1 Yr Depot Warranty[7]
    41C9168 3 year onsite 9×5 Next Business Day $219.00 $219.00


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    alert(“Please login as registered user before querying”);

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    Continue shopping:
    Select a product Workstations Desktops Notebooks Accessories

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    var mUrl = “/SEUILibrary/controller/e/web/LenovoPortal/en_US/catalog.workflow:expandcategory?x=x”;
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    Payment options:

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    function checkout()


    Savings: -$ 1,099.60
    Subtotal: $ 1,893.40
    Note: The eCoupon code is case sensitive
    [USPSAVEDEC] -$ 418.60
    Estimated total: $ 1,893.40*

    Using the current sale coupon code USPSAVEDEC I knocked another $418 of their price.  I tried to get the 2 systems as close together spec wise as possible.  Looks like more than 13% to me.

  • Anonymous

    First time tablet buyer, will be using outside & in the car,  – so now that I’m not getting the Dell – can I get some feedback as to which would likely be the best quality/price option?  (assume similarly configured):

    Toshiba M700

    Lenovo X61

    Gateway C140

    I think I want the “convertible” type – not the Motion LE1600 type, because my work does require a fair amount of manual text input…

    Everybody seems to like the Lenovo, but I hate those little joystick pointers compared to a touchpad…but in the tablet style, does it matter that much?

    I was totally ready to order the XT, until I found out the price…

    Your advice is appreciated.  Thanks.


  • Anonymous

    Nice Try Dell.  I thought you were going to be the ones to bring the tablet pc to the masses.  This price point only further alienates the tablet pc from mainstream acceptance.

  • Anonymous

    Dell just aren’t paying attention. When people are looking at this tablet they aren’t just comparing the touch technologies. They’re as you’d expect looking at the entire spec. And we’re not impressed.

    Capacative touch might very well be fantastice. But resistive touch is good enough for todays market. Dell are asking us to pay a premium for a feature that has no other support from any other software.

    As Apple found out a long while ago, hardware with no software support is useless hardware. Show me an application that genuinely benefits from capacitive touch technology.

  • Anonymous

    As James has already pointed out in response to this post, your value claims are an exaggeration (“slight”?) in the more practical terms of the real world. And as I have pointed out, it doesn’t matter if you think your tablet is ‘da bomb’ compared to the competition – and really, if you are more objective about the XT, you realize that it does not have a huge feature-add over the competition until multi-touch is a reality and has practical applications. The simple truth is that neither people nor businesses can afford $3000+ tablets in the current economy. Individuals, especially students, who are a major target audience, don’t have the money, and the businesses are not going to see the needed 33%+ additional ROI on this product over the competition. They already struggle with tablets over laptops because of support issues, which is an issue Dell is well suited to address, but does not here since this is a stand-alone, unproven product (it should be an XPS product, it fits better there than the latitude line – in all seriousness I think you’d even get less price complaints).

    If you want to truly provide tighter communication with the public via direct2dell and ideastorm, I ask that you please be honest and practical with us as well. I’ve worked with your people and I know you aren’t all as blind to consumer perspective as you sometimes pretend to be in the PR streams. Asking for discussion on a topic like the above is simply asking for unnecessary heated debate when instead we could be discussing what I imagine are the very different real reasons behind the cost of this product release and what can be done for the best future solutions. That would garner more support and faithfulness to the Dell name than anything else you could do, and provide much more constructive feedback.

  • Anonymous

     You call warranty (that means a phone answered in india) an uplift ? Give me a break, Dell you burned all your customers with bogus support and bad english.. Sell this in wallmart where you belong.

  • Anonymous

    I agree with the posters that this price point is too high. Regardless of the weight and multitouch, for a spec’d out unit, whose performance is subpar compared with other units, its too high.


    I will NOT be recommending this unit to my faculty staff, and will steer them to other brands such as Fujitsu, and the Lenovos. 

  • Anonymous

    I have to agree with the sentiments above.  I priced a system with the 1.2ghz processor, 120gb HDD, battery slice, accidental damage service and a few small upgrades.  It totaled $3363.   A “comparable” x61t system (with better specs where it really counts) is $2412; $951 less.  That’s a lot more than 13% according to my calculator.

    I am a business professional in a large organization trying to eliminate the paper, and I’m one of the few
    who could afford to spend this if it were worth it. I work with text documents, spreadsheets, and my handwritten (with a pen) notes all day long.  Capacitive touch is not relevant to me.  How can I justify spending almost $1000 more for a touchpad and a reduction in weight equal to about half a roll of quarters?  The real question is can I stand to play the waiting game all over again for the Apple?

  • Anonymous

    I have to agree with all the comments here.  Your post seems uninformed and highly condescending.  Tablet PC consumers are used to paying a premium for the flexibility and options that a Tablet offers. 

    However, the pricing difference between the Dell XT and other competitors (you failed to mention the Toshiba M700 offering, of which I can spec out a top-end machine for literally 50% of a comparable XT) is based on marginal improvements in specifications in some areas (width, weight, graphics card), and a new technology that no software currently supports.

    A laptop is still is a computer, whether it’s a Tablet PC or Conventional Laptop.  Features and specifications that drive notebook choice cannot and should not be ignored when comparing pricing levels.  The XT is defficient in several of two main categories:

    1.  Processor spedd – Lenovo and Toshiba offer Core 2 Duo up to 2.4 Gig.  All competitor options include the 4MB L2 cache.

    2.  HDD – Please, Please, Please do not make the mistake of using 4200 rpm hard drives.  The performance of HDD is highly overlooked but has a huge impact on performance of everyday activities. 

    5400 rpm is the standard.  4200 rpm is SUB-STANDARD, yet Dell only offers one 5400 rpm drive which costs a $300+ premium, where your competitors DO NOT offer 4200 rpm drives and instead have 5400 RPM as standard and 7200 RPM drives as options.

    In addition the improvements in your brightly colored comparison chart seems flawed if you are trying to truthfully represent a large competitive advantage over your competitors:

    1.  Weight – .13-.2 lbs. is a noticeable improvement.  Not a great leap ahead.  More so when you realize that this advantage is reduced if one chooses the DLV option. 

    2.  Width – .3 of an inch to the Lenovo is impressive… not $500-1500 more impressive.

    3.  Graphics – The Tablec PC user market segment is not obsessed with graphics accelerators enough to value the difference between your offering and those of your competitors. 

    All in all, I believe Dell has really mis-priced this entry into the Tablet PC market.  It does boast some nice specifications, however the only real feature leap is one that is not currently supported by PC software.  I was waiting to see what the price of the XT was before going out and purchasing my next tablet.  I have decided I would rather purchase 2 top of the line Toshiba M700’s than go with Dell.

    PS – Your customer support is not a competitive advantage.

  • Anonymous

    Perhaps Dell’s marketing campaign for the XT is just getting under way, but I’m noting that you’re not demonstrating [on your website] to us potential buyers WHY the XT is worth a substantial premium over the competition.   This issue will be addressed, of course in independent reviews as time goes on, but I’m struck with the thought as I look at your website that you’re not making the case for the product very well IMHO.

    Like others who have posted here, I can’t grasp why Dell thinks we would see the “value”.

    I’m sure a lot of effort from a lot of folks went into bringing this thing to market, and I sincerely hope Dell sticks with offering Tablet(s).   The long time between Dells acknowledging that the XT was coming and actual projected delivery has raised questions in my mind about development problems/manufacturing issues that also make me hesitate to buy the product (in addition to price/value).

  • Anonymous

    Ouch – I don’t envy being product manager for this tablet!

    Hopefully these posts might put the Dell minds back to the drawing room, so while you are in there, can I give you some additional pointers?

     1. Consider options for multimedia users. HP’s t1000 (or whatever) gets it almost right. It he a great home use unit, but the touch screen is just awful. If it had a capacitive touch screen I would have bought it for my wife in a heartbeat. She would use it to do her email, web surfing, watching streaming shows, and playing the Sims. Also, as a graphic artist, a good multimedia capabable tabet could be great for our sales force so that they can take and show their presentations 1 on 1 in a new and powerful way.

     2. I am not going completely knock the design as there are a lot of people that fall for the conservative computer look in a business environment. Here is a hint though, even business people like to look good. They wear nice watches, drive nice cars, and if it were a choice – they would prefer to carry around a slick looking tablet. You finally designed a nice looking laptop – how come the designers fell back in time with the XT’s lines? Or was it a sale on boring square boxes from the 90s?

     3. If you are going to pitch touch – and want to do it right, your going to have to offer an improved interface to use it. Your own video demos are actually quite horrible – they actually show touch being cumbersome to a certain degree. Now, I know that when it comes to applications, you have no control over their interface. Windows on other hand can be skinned extremely well to be touch friendly. You might have to include a licensed copy of Stardock or something with each unit, but it would sell units. Now, I am sure that your probably waiting for Microsoft to do the work – after all, it is their OS. I am not an Apple fanboy, but in the future of touch tablets, if Apple gets involved they will rule. Just because they have an interest to make their OS and hardware match – something that is slow going with PC vendors and Microsoft.



  • Anonymous

    For the longest time, DELL maintained that they would not make a tablet because nobody would want one.

    Is this a self-fulfilling prophesy?  Price this machine so high and, yes, nobody will want one.

    I’ve had DELL laptops for 8 years.  I waited and waited for a tablet, then could not wait any longer and jumped ship for an X61t.  I glad I didn’t wait.  Looking at what you get for the premium price, I still would have chosen the Lenovo – and I thought I was paying a premium price for that machine! 

    Remember, you are making a tablet computer.  A computer without horsepower is a toy.

    In a few years, I’ll need a new tablet.  I hope you can make your price vs feature list a bit more realistic by then.

  • Anonymous

    At the end of the day, if you want just one of the features that this TPC has over the competition, you will pay anything for it. Everyone knows Dell heavily pushes discounts and coupons too, so you can’t compare it to current offers you are getting at Lenovo.

    I would be happy to promote it on my site. Dell if you need to swing a review unit past someone in Australia, give me a call. I can’t wait to get one.

  • Anonymous

    Poster “Discount Coupons” comments baffle me. Is anyone shopping for a tablet going to ignore an available discount in doing their comparison? No. If there’s a coupon available you can bet it’s going to be included in the price comparison. Buyers aren’t interested in the price a product “might” be sometime down the road when the manufacturer “might” decide to offer a coupon for it. They want to know what it’s going to cost right now when they click Add to Cart. As it stands today the XT compares very poorly.

    Regarding the comment “if you want just one of the features that this TPC has over the competition, you will pay anything for it”. If that were true, why wouldn’t Dell just sell the XT for $100,000 to the few fanatics who would “pay anything for it”. Reality is no one buys a tablet for just one feature. What’s important is the combination of features needed to get the job done. By the way, if multi-touch is the “must have” feature, what exactly do you do with it once you’ve paid the $1000 premium for it? Not a single application I’m aware of supports it so essentially it’s a $1000 electronic doorstop.

    Perhaps the most striking thing about all the feedback though is the fact that there doesn’t seem to be a single comment saying “I just ordered one” or “I plan to buy one”.  Certainly a bad omen for Dell.

  • Anonymous

    Price still seems to be the major problem and nobody is fooled by the bogus comparison either. A 3 year warranty on a system we don’t want doesn’t score you any points Dell.

    People don’t think about warranties when they are looking for new systems. They think PRICE then specs. CPU, RAM, HDD, SDD, DVD, HD-DVD, Blue-Ray DVD, memory cards, graphics cards etc. Then they might think about the warranty. 

  • Anonymous

    Why no comparison to the M700, the newest tablet from Toshiba, which is a direct revision of the M400 which, when Dell first announced working on a tablet, literally ripped to shreds. (Here’s the video, via Gizmodo:


    Also, to all those people saying negative things about this tablet (namely, most of these posts): this is Dell’s first go. There are always going to be revisions on the way! 

     I applaud Dell for coming up with a sub-4 lb convertable tablet. I look forward to improved versions. Anything to spark some competitiveness in the tablet market is a good thing in my eyes.

  • Anonymous

    You are not the government or some big university making prototypes or concepts where price is no issue.  You are a bussiness.  Your goal is simply to make money, every other issue is a means toward this goal.  The fact is that you won’t make much money if you can’t sell very many products due to high prices (think supply & demand curves from ECO101).   And your not stupid-you very well know that.  So this just leaves me to believe this product is more of a showcase or beta model for a cheaper, future product you plan to release to make real profits.  You simply don’t want to say this because you want to make as much money as you can from this overpriced early-adopter model before releasing the cheaper and better future model.   But anyone can see this and no one will wait because those newer, more serious models are already out in the form of the tablets of toshiba, fujistu, acer, gateway, etc.

  • Anonymous

    The problem is Joe this tablet effort from Dell just isn’t competative. It’s too expensive. We’ve now had 3 threads here at Direct2Dell and about a half dozen on IdeaStorm (now all merged) of people complaining about the price.

    If that isn’t enough to get the message across, Dells tablet program is a lost cause.

    If wasn’t obvious enough already I’ll restate capacitive touch doesn’t justify the price and neither does the 3 year warranty. HP also give a 3 year warranty with their small business products. I dare that’s standard.

    Capacitive touch has no application support. Which means it’s a technology of little to no value in the consumer market.

  • Anonymous

    As people, we have the obligation to make progress to benefit the human race.  As Tablet PC users, we can do this by bringing tablet PCs to the mainstream.  This is our one common and uniting goal. 

    While everyone on this forum may be too smart/middle class to blow money on the XT, Dell can still do great good in the tablet world.  By hypping this tablet on TV commercials in hopes of luring rich people with money to blow for novelty, Dell can take tablets from being nerdy niche devices to being mainstream the same way the Apple II brought home computers to the mainstream and AOL brought the mainstream from dial-in chat rooms to the world wide web.

    What’s important is that the XT needs to be heavily advertised and glorified by celebrities.  It needs to follow more in the footsteps of the Iphone (which was also overpriced), because it is not nearly innovative enough to follow in the footsteps of the StarTAC (as Dell likes to think).

  • Anonymous

    Mike, don’t you think the ridiculous price is going to hinder exactly that mass adoption you are talking about?

  • Anonymous

    Like to like comparisons that pad your stats and ignore theirs isn’t going to help you guys sell this thing.

    You really need to do market research before releasing products like this. Judging by the outcry, you obviously had no idea what customers were looking for from you. It’s kind of strange, with this whole Dell-to-Dell blog attempt at being “touchy-feely”,  that you would still manage to entirely ignore the public. But hey, you’ll feel it profit sharing time.

    The market is an unforgiving mistress. I’m sure whoever headed this fiasco up will take that to heart at his/her next job.

  • Anonymous

    As far as mass adoption goes, We can hold out for macWorld in a few weeks and hope for a reasonably priced tablet/Ipod combo

    My hopes arent’ too high though, as the company that modded the macbook into a tablet, finally brought it to market this week. Checking their companies senior leadership team bios shows them to be former apple insiders, and I don’t think they would release their product knowing an apple tablet was coming soon. 

    The modded Macbook has a dual core processor of 2ghz at least, is a slate form factor, and has a slot loading optical drive built-in, for I think $2300.00

    If I hear good things about it, I may pop for one of those solely because I use a tablet for taking notes and prefer the Slate tablets.

    Ultimately, I’ll probably end up with a Motion Computing tablet. 


  • Anonymous


    picked up 3 units – company purchase. Priced from at $3128CA each
    (taxes extra). Yes it's expensive BUT talking directly to Dell sales rep.
    brought the price down to $2929CA ea. and included free express shipping, and
    Complete care Accidental damage – 3 year amounting to total savings of nearly
    $800CA per unit. So if you're on the fence just do it b/c if this thing doesn't meet your expectations on the first
    build,I'm sure there will be a better second build. Hopefully by then,
    they'll have figured out the tablet game.


  • Anonymous

     Nice spin job, I'm glad that you think that the people who actually know about your product and were hoping you would get into the market, are stupid. Give us some straight answers on why you make this product unsellable; maybe it is so that you can abandon the market saying that no one bought any? of coarse limited to businesses that would never spend that kind of money on an item that is already been bested for the price.

    Innovation seems slow to regressive in the IBM clone world. Take a note from apples page sometime.

    I bought a tablet the first year they came out in order to support the new tech and because it was a great idea as a college student, colleges are the main market if you could get to them but no, no one can touch your machine without a ten foot poll made of gold.

    Thanks a lot dell for taking one step forward and two steps back.