Making Life Easier for IT Departments with Enhanced Systems Management Tools

Technology in the workplace is moving at an incredible pace. In fact, our latest Global Evolving Workforce Study and International Tablet Survey show some of the dramatic ways workplaces are changing in lieu of these new technologies.

And while these have opened new doors for employees to be productive in a range of new locations and situations, it also means that IT departments are now busier than ever. This is why we’re continually innovating our Dell Client Command Suite to provide the most manageable solutions in the industry. 

A man sits at a table in a public space using a Dell laptop

Not only do IT professionals have to consider how to incorporate an ever expanding range of devices – and BYOD programs – into their existing infrastructures, but they also have to do so in a way which secures critical business data and allows employees to remain productive.

"They have their own personal apps and their own setup as to what the user interface is and that sort of thing. You don’t want to mess with that, but you also want to make sure that the device is secure when it’s on your network and utilizing the various applications that you have within your system," Charles Podesta, CIO at UC Irvine Health, recently told HealthLeaders magazine.

That’s not even to mention the need for organizations to maximize existing hardware and software investments, which can often increase in cost over their lifespan due to a variety of factors including keeping PCs patched and up-to-date, plus any diagnosis or repair costs of failures.

We want to help IT leaders like Podesta simplify their jobs and maximize their organization’s investment in technology from day one. With the Dell Client Command Suite, organizations can download the tools they need to help with whichever management task is at hand.

And while manageability solutions can often be hard to put a finger on directly, the video below shows how client command tools can fit into organizations of all sizes:

We’ve worked hard to make these solutions as simple and encompassing as possible – so they can manage tasks from configuring 200 new systems for recent hires, to delivering driver patches for 10,000 systems across a national network. These management tasks can often become complex and time consuming, and that’s why we have invested in tools to enable IT admins to not only manage their fleets more simply, but to ultimately be more productive.

Some of the tangible benefits of our Client Command Suite solutions include:

  • Faster Deployments: Organizations can enjoy 77 percent fewer steps (vs. HP/Lenovo) through allowing simple and easy-to-use, free integration with Microsoft Systems Center 2012.
    • The most generations of updates: IT Departments will enjoy full update support over the depreciated lifetime of their fleet. Dell Driver CABs are even supported for five generations of Dell Latitude – the longest period of any hardware provider
    • Exclusive Intel vPro capabilities: Dell can remotely erase a hard drive  in 10 seconds for 100 systems while Lenovo can take almost 3 hours- thanks to our unique vPro capabilities*
    • The only Client PowerShell Provider: Dell is the first OEM to offer a dynamic PowerShell for client hardware management, making BIOS management easier and resulting in a significant reduction in time to create scripts

    With Dell Command | PowerShell Provider, we’re bringing even more simplicity to managing Dell client systems. A few features include modifying SMBIOS setting such as passwords, the TPM token, service and asset tag information. Dell’s PowerShell Provider, is just one more addition to our class-leading suite of manageability solutions helping organizations enable productivity amongst their workforce in a way which doesn’t swamp their IT departments.

    Dell is committed to offering organizations the software solutions to maximize every aspect of their technological infrastructures. Our manageability tools ensure organizations enjoy truly end-to-end solutions, and we believe this a key differentiator for Dell.

    What do you feel is the most important thing we could do to help you better manage Dell client systems and enable more productivity? 

*Based on June 2014 Principled Technologies report commissioned by Dell, “Remote Notebook Management: Dell Extensions Supporting Intel vPro Technology and Dell Integration Pack 3.1”, testing the Dell Latitude 7000 series against legacy Lenovo ThinkPad, where Dell extrapolated results of testing against Lenovo to 100 systems. Actual results will vary. 

About the Author: Brett Hansen

Brett Hansen is Vice President, Dell Unified Workspace. In this role, he is responsible for developing solutions that enable customers to simplify and streamline their client lifecycle, secure their endpoints, and ultimately provide users with a more productive and modernized workspace environment. With Dell Technologies uniquely positioned to deliver these solutions, Mr. Hansen harnesses capabilities from Dell Client, Dell Services, VMware and Secureworks to deliver integrated solutions spanning hardware, software and services. These technologies are optimized on Dell Client portfolio, but also embrace the multi-OS and device heterogenous environments of our customers, ultimately providing them with the choice, simplification, and productivity improvements they desire. Brett engages with customers, channel partners and product developers on a daily basis, leveraging his more than 15 years of experience leading business development and channel functions in the software industry. Brett joined Dell after 12 years with IBM Software Group. In his last position at IBM, he served as Director, IBM Tivoli Demand Systems Marketing where he held global responsibility for generating and managing the Tivoli pipeline.