Flaming Notebook

Beyond what you’ve seen in the blogosphere, there is no update on the now infamous “flaming notebook” from Osaka.  We replaced the customer’s computer and are still investigating the cause.  We think it was a fault in a lithium ion battery cell. Update (8-14): Alex Gruzen just published … READ MORE

Lionel Menchaca July 13, 2006

Real People are Here and We’re Listening

Yesterday was the first official day of Dell’s one2one weblog and already Jeff Jarvis and Steve Rubel were kind enough to tell us what we’re doing wrong. Thanks for the feedback, guys.  We'll keep working to get it right. Shel Holtz weighed in a bit more constructively.  Our … READ MORE

Lionel Menchaca July 11, 2006

Un-concreting the Cow Path

It is hard for me to believe that it has been 10 years for www.dell.com. Back in those days, everything about the website was streamlined—the information architecture, our vision and maniac focus on the user experience.  The site was an extension of how we naturally interacted with our … READ MORE

When Less is More

Since Dell launched the PowerEdge server line 10 years ago, we have introduced servers in waves or “generations”, where each generation is defined by a common set of system technologies—common networking chips, RAID subsystems, etc.  The approach makes it easier for customers to adopt those technologies and has … READ MORE

Dell’s Smallest Notebook

View VideoFormat: wmvDuration: Here I highlight the latest in the Dell Latitude corporate notebook family – the Latitude D420 – and how it measures up in portability, reliability, peformance and connectivity to its big brothers, the D620 and D820.

Neeraj Srivastava July 5, 2006

You Can’t Get This Off the Shelf

View VideoFormat: wmvDuration: Here I point out some key design enhancements to the XPS 700.  I also talk about the jet engine and muscle-car influence behind the XPS 700 chassis design.

Ken Musgrave July 5, 2006

XPS 700 BYO

View VideoFormat: wmvDuration: In this vlog, I discuss the performance features of the new XPS 700.  I also talk about Dell’s first “build your own” edition, the XPS 700 BYO.  It allows gamers to purchase a basic system that includes a chassis, processor, mobo and power supply.  All … READ MORE

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