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Latest Posts

Dell Vista Upgrade Site is Live Again

We’ve completed work and additional testing on www.dellvistaupgrade.com site in an effort to get it back online. Some Direct2Dell readers Eddie and Jose reported earlier that they were able to access the site. Now the site should work for others. If you still can’t access it, please clear your browser history, delete … READ MORE

Lionel Menchaca February 2, 2007

More Details on Dell’s Vista Upgrade Program

So we’re all on the same page, Michelle Pearcy’s description of our Vista upgrade program was our first blog entry on the topic. This entry is the second.  I wanted to apologize to several Direct2Dell readers like Tom, Neeraj, Steven Brown, Samantha Doyle and others who have experienced … READ MORE

Lionel Menchaca January 30, 2007

Something Vista This Way Comes

Later today, Microsoft announces availability of Windows Vista and Office 2007. Kevin Rollins and Alex Gruzen, our senior VP of the Consumer Product Group will be on hand at the event in New York City. You can tune into a webcast of Microsoft’s event beginning at 4:45pm EST. Dell will … READ MORE

Lionel Menchaca January 29, 2007

Evolution of Dell’s eSupport

Support.dell.com (SDC) is the core of Dell’s global service and support portal. Launched in 1998, the SDC portal continues to evolve. We have made many critical enhancements in the last year, but know that many areas of the portal that can still be improved. We give customers the … READ MORE

Global eSupport January 27, 2007

Shortest Direct2Dell Post Ever

Just a little while ago, we started taking orders of systems with Windows Vista. Initial roll-out of systems with Vista will be in English, French, German, Spanish and Japanese. Here’s the link for a Dell desktop with Vista; here’s the link for a Dell notebook with Vista.  More … READ MORE

Lionel Menchaca January 26, 2007
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