Latest Posts
Dell Store Opens its Doors in Dallas
Yesterday we opened the first pilot Dell retail store at NorthPark Center in Dallas, Texas. It’s not a departure from our direct model—it’s simply an extension of our kiosk strategy. Like the kiosks, we will not carry inventory at this store. Here, customers will be able to see … READ MORE
Designed For You, Not the Shelf of a Superstore
Most people understand that the direct model helps us deliver better value by eliminating the middle man and establishing a personal relationship with our customers. What’s not as obvious is how much that relationship with tens of thousands of customers can influence the thinking of the Industrial Design … READ MORE
XPS 700 Order Cancelled?
Several of you have commented on the blog or the Dell Community Forum that your order has been cancelled. Here’s what I need you to do: Go here to this thread on the Dell Community Forum Enter the following information in your DCF Personal Profile (none of this … READ MORE
Prevention Is The Best Medicine
Okay, I’ve received some flak (guess I’d better get used to that!) for taking so long to post again. I promise to try to get better juggling my day job with this blogging hobby I signed up for. You want us to be more specific about fixes and … READ MORE
No Bloatware, Please
Lots of chatter these days on why Dell pre-loads so much software on new systems. Several of you have asked about how this software affects performance, some have commented about the sheer number of apps, and others have expressed confusion as to which apps they can remove. … READ MORE
XPS 700: 10 Questions
Everyone, thanks for your patience regarding the XPS 700. We’ve received a lot of questions asking for more information. I answer some of the most common ones below. We can’t always give you all the details, and when we can’t, we’ll tell you. Before doing that, wanted to … READ MORE