Progress Made Real — Our Vision for 2030

Through our reach, technology and people we strive to create a positive, lasting impact on humankind and the planet. Progress Made Real — Our Vision for 2030 articulates what we believe is necessary for a positive social impact.

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Designed For You, Not the Shelf of a Superstore

Most people understand that the direct model helps us deliver better value by eliminating the middle man and establishing a personal relationship with our customers. What’s not as obvious is how much that relationship with tens of thousands of customers can influence the thinking of the Industrial Design … READ MORE

Ken Musgrave July 26, 2006

XPS 700 Order Cancelled?

Several of you have commented on the blog or the Dell Community Forum that your order has been cancelled.  Here’s what I need you to do: Go here to this thread on the Dell Community Forum Enter the following information in your DCF Personal Profile (none of this … READ MORE

Lionel Menchaca July 24, 2006

Prevention Is The Best Medicine

Okay, I’ve received some flak (guess I’d better get used to that!) for taking so long to post again.  I promise to try to get better juggling my day job with this blogging hobby I signed up for.  You want us to be more specific about fixes and … READ MORE

WW Customer Experience July 21, 2006

No Bloatware, Please

Lots of chatter these days on why Dell pre-loads so much software on new systems.  Several of you have asked about how this software affects performance, some have commented about the sheer number of apps, and others have expressed confusion as to which apps they can remove.   … READ MORE

XPS 700: 10 Questions

Everyone, thanks for your patience regarding the XPS 700.  We’ve received a lot of questions asking for more information.  I answer some of the most common ones below.  We can’t always give you all the details, and when we can’t, we’ll tell you.  Before doing that, wanted to … READ MORE

Comment Moderation Redux

There’s been some misreportings about this in the blogosphere.  Let me be clear, we read 100% of the comments and there is no censorship or banning of users.  All comments are reviewed and posted—good or bad—as long as they fall within our Rules of Engagement.  We will not … READ MORE

Lionel Menchaca July 19, 2006
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