Dell Offers Wide Range of Service Options

Over the last year, Dell has really expanded its enterprise focused service programs globally.   It might be helpful to identify the programs to see the truly expansive services options with Dell.  Dell’s latest services programs: ProSupport Launched this Spring 2008, ProSupport aims to customize service options for small … READ MORE

A New Standard for Energy Efficient Computing

Today we're announcing the latest chapter in our commitment to become the ‘greenest' technology company on the planet. Our laptops and desktops, already among the industry's most energy-efficient, are being designed to consume up to 25 percent less energy by 2010 relative to systems offered today. This is … READ MORE

VP, Power & Infrastructure May 14, 2008

What’s Happening to XPS?

I saw that Gizmodo and Engadget reacted to the Wall Street Journal story about plans for our XPS brand and Alienware. Several other blogs like Tech Digest and CyberNet News and others reported details as well. IdeaStorm user dabrace1984 posted an idea called Keep the XPS Product Line. … READ MORE

Lionel Menchaca May 13, 2008

Issue Fix: XPS M1330 CD Eject Freezes System

Thanks to Notebook Review user nexas for pointing out an issue with the XPS M1330. When a user presses the eject button on the optical drive, the system may hang for a few seconds. Dell Community Forum users like Vishnu M. issue reported this issue. We've identified the … READ MORE

Bill Bivin May 8, 2008

Europe Vostro Keyboard Issue: What We’re Doing

Thanks to Flickr user Jake Gordon for alerting us to a problem with our Vostro 1310 and 1510 keyboard layout. He’s the one that influenced Engadget and other blogs like Wired to write about the issue. There is no way to say it… we made a mistake and … READ MORE

Bill Bivin May 8, 2008

XPS M1330 and M1530 Laptops Now in PINK

Whether we're talking fashion, home decor, or laptops, it's pretty clear that people like pink. Since we unveiled our color Inspiron laptops last June, pink is the second most popular color. And lots of our customers have made it clear that they want to see pink on more … READ MORE

Lionel Menchaca April 28, 2008

What’s Next for Dell Customer Service

Earlier today, a Dell press release discussed new services we're planning to offer Dell home users. I wanted to take a few minutes to focus on the Premium service piece. The core idea of the upcoming fee-based service is to provide customers in the United States access to … READ MORE

Lionel Menchaca April 21, 2008

Small Business Tech Tip: Battery Life

Kelly Curnow, Small Business Community Manager We all lead busy lives – both professionally and personally. In an effort to help make you more productive and your technology more efficient, I’ll be providing ongoing tech tips. Tip for increasing your laptop’s battery life: According to Tony Salinas, Dell … READ MORE

Robert P April 18, 2008

Mobile Workstation Brute on Steroids

If you do engineering design, analysis or create digital content you need a brute of a workstation.  And with more of us going mobile, that brute needs to go with you in a laptop form.  We've offered the Dell Precision M6300 for some time now, but based on … READ MORE

Dell Workstations February 27, 2008
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