Using Social Data to Do More for Those in Need

Listening is a powerful thing. This simple thought has helped Dell to better engage with our customers, improve product lines and build out business priorities. But we knew there was so much more that could be achieved by lending our innovation expertise to the online community. The ongoing … READ MORE

Burk Buechler April 4, 2014

Dell Partners Successfully Take Over the Red Planet

Gamification of channel campaigns and training has proven to be effective, enjoyable and popular among our partners. We recently deployed this training method to launch an “edu-taining” competition among our India partners, rewarding top finishers with great Dell prizes and all participants with greater knowledge of Dell enterprise … READ MORE

Kay Griggs March 12, 2014

DellCares+ – Expanding Our Social Customer Service Options

We launched our social media listening command center in 2010, but we’ve been listening and responding to online conversations much longer than that. In fact, has ranked Dell among the top 10 brands delivering customer service on the twitter platform (via our @DellCares handle). Our English-language @DellCares … READ MORE

Laura Pevehouse February 11, 2014

A New Manifesto for Direct2Dell

When I asked Gary Vaynerchuck this summer why he was revamping and putting new emphasis on his blog at a time so many are saying the blog is dead, he told me he felt it was important because it allows you to “tell your story.” As Dell enters … READ MORE

Laura Pevehouse January 10, 2014

Serious Social-izing at Canadian Partner Summit

Our Canadian channel partners have been asking us to host a partner summit just for them, so we did just that last month.  The two-day summit provided partners with a unique opportunity to gain expert insights into how Dell's comprehensive solution portfolio enables them to meet their customer's … READ MORE

Sarah Locke October 29, 2013

Dell Weekly Recap & Customer Spotlight (Oct 11th Edition)

Dell Weekly Recap: News & Product Spotlight Welcome to the latest edition of Dell’s Weekly Recap, your guide to the week's Dell-related news and happenings.   TOP STORY OF THE WEEK Best of encryption products 2013 Gold: Dell Data Protection – Encryption, Dell Inc. As a result of algorithm … READ MORE

Kevin Curry October 11, 2013

Bringing digital tech to American manufacturers

Dell is pleased to be a sponsor of this week’s Digital Manufacturing Revolution, the public launch of the Michigan Grid Cell™ Innovation Center at GE’s Advanced Manufacturing and Software Technology Center in Michigan. The Grid is expected to bring 21st century digital manufacturing tools to American industry, allowing companies to … READ MORE

Kirsten Billhardt October 1, 2013
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