Dell Still Committed to Ubuntu

Some of you have been asking me about the Inquirer's recent story that we were dumping support for Ubuntu in the U.K. Let me just get this out of the way—the Inquirer was wrong. Now to be fair, the Inquirer did publish an update story after speaking with Dell—more on … READ MORE

Lionel Menchaca November 7, 2007

Dell Shares: Our Investor Relations Team Joins the Blogosphere

Today Dell Shares, our Investor Relations blog, went live. Since we launched Direct2Dell in July last year I’ve gotten requests from individual investors to talk about financial topics more often on Direct2Dell, and apart from blogging about our preliminary Q2 earnings release, I steered clear of financial discussion … READ MORE

Lionel Menchaca November 1, 2007

New Categories: IdeaStorm & Ideas in Action

Today, we’re launching two new categories on Direct2Dell: IdeaStorm and Ideas in Action. Over the past several months we’ve heard from customers and from several folks like Mack Collier that we should strengthen the ties between Direct2Dell and IdeaStorm. In the IdeaStorm category, you’ll hear from folks like … READ MORE

Lionel Menchaca October 30, 2007

My Thoughts on the Global High Tech Summit

Last week, I attended Microsoft’s Global High Tech Summit in San Jose to give folks an overview of Dell’s experience since we tried to enter the conversation. I tried to talk about some of the progress we’ve made in the digital media space, the challenges we continue to face and what I … READ MORE

Lionel Menchaca October 29, 2007

Jeff Jarvis—Dell Hell: The End?

As some of you may already know, Jeff Jarvis spent a day at Dell a couple of weeks ago to write a BusinessWeek story. He spent some time with Michael Dell, and captured a vlog that's part of the that story and also part of his post on … READ MORE

Lionel Menchaca October 18, 2007

Ratings & Reviews in More Languages

Late last week, we rolled out ratings and reviews functionality in France, Germany and Spain for Consumer and Business systems.   Since we began offering the ability to share ratings and reviews on October 4, we’ve now expanded the functionality to the following countries: Canada France Germany Ireland Spain … READ MORE

Lionel Menchaca October 15, 2007

Blog Action Day

  Today is Blog Action Day. The idea behind it is to get bloggers talking about a single important topic: the environment. So far almost 16,000 bloggers have weighed in on the environment.  For a bit more context about the purpose, here’s a promotional YouTube video and here’s the FAQ. … READ MORE

Lionel Menchaca October 15, 2007

Beta, Beta, We Need More Data

Just wanted to give everyone an update to my last post about our home page redesign project.   The metrics from our first beta in the U.S. and our subsequent beta in Canada were both very similar.  And we got some great feedback here on Direct2Dell, in IdeaStorm and … READ MORE

Laura Pevehouse October 13, 2007

David Armano Visits Dell

David Armano is a blogger who RichardatDell introduced me to a while back and I’m really glad he did. David recently spent a day with some of the Dell team so that we could give him some insight into things we’re up to, and to get a chance … READ MORE

Lionel Menchaca October 10, 2007

Dell’s 23 Confessions

Now's not the time to mince words, so let me just say it… we blew it. I'm referring to a recent blog post from an ex-Dell kiosk employee that received more attention after the Consumerist blogged about it, and even more still after we asked them to remove … READ MORE

Lionel Menchaca June 16, 2007
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