Big Data Hits the Big Time at SXSW Interactive

SXSW Interactive wrapped up in Austin a couple of weeks ago and, not surprisingly, big data was a big theme. Specifically, I was really energized to see leaders in other industries talking about prevention through predictive analytics.  As you know, we’ve been saying that prevention is the best … READ MORE

Jim Roth March 28, 2014

Prevention is the best support

We’ve all heard the saying that “Prevention is the best medicine.”  This phrase summarizes a Chinese proverb that explains: The superior doctor prevents sickness.  The mediocre doctor attends to impending sickness.  The inferior doctor treats actual sickness.[1] Preventive medicine has long been a key tenet in the medical … READ MORE

Jim Roth December 12, 2013

Sys Admins: The Foundation for Systems Management

Systems administrators are the driving force that empowers the technology we use on a daily basis to keep organizations running and productive. Whether it’s migrating to a new operating system such as Windows 7, ensuring compliance of IT systems or managing the service desk, systems management is the … READ MORE

Tom Kendra July 26, 2012

ProSupport Simplifies and Optimizes IT Management for Dell Partners

As the Dell channel network continues to grow, our PartnerDirect partners are increasingly seeing the opportunity that packaging services with Dell’s industry-leading hardware solutions can present. By upgrading to Dell ProSupport, partners are finding they’re able to provide flexible support tailored to each customer’s needs, which builds trust … READ MORE

Joseph Flynn May 3, 2012
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