Initial Battery Charge for the Mini 9

I’ve been getting a couple of e-mails and hearing from a few customers like ecoates1980 via Twitter and others like mrbofus who started this forum thread to say that the batteries on their Mini 9 either don’t seem to be charging at all, or that the battery won’t … READ MORE

Lionel Menchaca February 13, 2009

Driver Updates for Latitude XT Customers: Fixes for iTunes and More

You may have seen reports from some folks like Engadget and Rob Bushway, or from Dell customers like manquaman and jloudoun, about issues they've had with the digitizer and iTunes or things like video driver crashes.   Many of you have reported to us on your Latitude XT where the digitizer stops working after installing iTunes. Dell … READ MORE

Hans E February 6, 2009

Dell Reaches Settlement Agreement

This is more formal than most of my other posts. I'll simply play this one straight.  Dell has reached a settlement agreement with 47 U.S. states related to certain past consumer practices. The initiatives, which were offered up to four years ago, included a no-interest financing plan, next … READ MORE

Lionel Menchaca January 12, 2009

New Fixes Now Live

 Earlier this evening, we just rolled out several fixes to Dell’s Community site. This is just the tip of the iceberg, but we’ll continue working to fix things that are important to our customers. Some things like moving the Browse by Content Type to the top of the … READ MORE

Lionel Menchaca December 16, 2008

Another Europe Vostro Keyboard Update

Last week, we started getting comments from customers like Tiggert and Bryan who ordered Vostro laptops in June that shipped with the wrong keyboard layout (the same one Bill blogged about in May). Since we addressed the issue back then, most Vostro laptops shipped out with the updated … READ MORE

Kelly Curnow June 23, 2008
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