After months of customer research, planning, and design, we are ready to share the new home page for Dell.com. A well-designed home page sets the tone for the entire site experience. When we do our job well, you can easily find a product or information that’s important to you. We worked with this goal in mind.
Getting the home page right is critically important, and that’s why we started our design process with feedback from the community. In her post last year, Laura Thomas discussed findability, load time and customer input. We focused our efforts on all three. When we spoke with customers this spring about the new home page, 100% of people found the ideal path to products. We learned that the imagery resonated with both our corporate, small business and consumer customers. We also focused on load time by building a page that will enable you to experience our products, and not to have to wait to enter the site.
Through the collective work of many folks on the Dell team, we’ve worked to create a home page that is easy to navigate and that shows off our products. Hopefully, there are a few key things you’ll notice when you experience the new home page on Dell.com (click on the screen shot below to view a larger image):
1) Clear navigation: With “For Home, For Office and For Data Center” present at the top of the page, it’s easy for you to find the products that are perfect for your needs.
2) Focus on products: Technology is a huge part of our life, so we should be buying, carrying and using products that we’re proud to own. The new Dell.com home page highlights our products in a more visual way while clearly calling out the functional benefits that are important to you.
3) It’s more than just shopping: At Dell, we introduce award-winning products at an rapid pace so we’ve allotted space on our site to tell you about them. We are also bringing technology headlines and Dell Deals to you as you start your dell.com experience.
We started our launch yesterday in Canada, China, Mexico, Brazil and Spain. The US will started with a limited launch yesterday as well (so all of you won’t see it yet; but you will soon!). Over the course of this month, the design will roll out to other regions.
We hope that the new Dell.com will be a great experience, starting from your first click. Thank you for all of your feedback—we’re always looking for more. So if you got some ideas on how we can continue to improve, you have several options:
- Respond to this post
- Submit an idea at the Dell Web Site area of IdeaStorm or
- Weigh in at the Community Pulse page for Dell.com